Business Architecture
Overview
To provide a complete government-wide perspective of lines of business and the associated government functions, the BRM covers the functions of seventy one identified government agencies. These seventy one agencies are identified through careful study of the lists of agencies used by Ministry of National Economy for their annual statistical year book and Institute of Public Administration’s Guide to Administrative System in Oman. The list of seventy one agencies is therefore considered to be a good representation of the Oman Government.
The definitions of line of business and the government function are as follows:
(a) Line of business is a broad category of government functions
(b) Government function is specific business activities associated to a line of business
The lines of business defined are further categorised into two areas of business as follows:
a) Services to Citizens, Residents and Commercial Establishments
These are lines of business with government functions that directly serve the citizens, residents and commercial establishments.
(b) Internal Corporate and Support Services
These are activities that support the delivery of government services and ensure the effective operations of the Oman Government.
Objectives and Benefits of BRM
The BRM is one of the fundamental components of OeGAF. It defines the different lines of business and the associated government functions of the Oman Government that cut across the boundaries of different agencies.
Through this government-wide perspective of lines of business and government functions, the BRM provides an insight for identifying potential government functions for streamlining and optimisation of business processes, and for consolidation and integration of IT systems.
The Oman Government will be highly effective and efficient in performing its functions as a result of the follow up efforts to streamline and optimise business processes, and consolidate and integrate IT systems. The final beneficiaries will be the citizens, residents and commercial establishments in Oman as they will enjoy greater convenience and better user experience when they transact with the Oman Government.
Hence, the development of BRM is important and necessary to support the objectives of the following eOman Strategic Pillars, established in 2008 to guide Information Technology Authority (ITA) in its implementation of eOman Strategy:
(a) National Infrastructure Development
(b) Enhance Government Performance
(c) Development of Standards, Policies, Procedures and Regulations
Figure BA-1 depicts how the BRM supports the above mentioned eOman Strategic Pillars.
With proper follow through, the BRM will bring about the below benefits:
(a) Enhance interoperability across government agencies
(b) Facilitate move towards shared services
(c) Leverage on current IT investment and assets
(d) Improve user experience, achieve cost savings, and reduce complexity
(e) Augment the governance practices through clearer accountability
(f) Align IT projects of government agencies to central IT initiatives